Effective Date: April 21, 2026

At WNY Black Car, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit wnyblackcar.com, contact us, or book transportation services with us. WNY Black Car provides black car, airport transfer, chauffeur, corporate, special event, and cross-border transportation services in Buffalo and Western New York, with booking contact options shown on the website including email and phone.

1. Information We Collect

We may collect the following types of information:

Personal Information You Voluntarily Provide

When you contact us, request a quote, make a reservation, or communicate with us, you may provide:

  • Full name
  • Phone number
  • Email address
  • Pickup and drop-off locations
  • Travel dates and times
  • Flight details
  • Special instructions related to your ride
  • Billing or payment-related information, if applicable

Automatically Collected Information

When you visit our website, we may automatically collect certain technical data such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on the site
  • Referring website
  • General location data derived from IP address
  • Cookie and usage data

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries and provide customer support
  • Schedule, confirm, and manage reservations
  • Coordinate pickups, drop-offs, and ride logistics
  • Communicate important updates about bookings
  • Improve our website, services, and customer experience
  • Maintain internal business records
  • Prevent fraud, misuse, or unauthorized activity
  • Comply with legal obligations

Because WNY Black Car offers airport transportation, chauffeur service, corporate travel, and cross-border transportation, reservation details may be used to coordinate trip timing, routing, and service fulfillment.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve site performance, analyze traffic, remember preferences, and support marketing or analytics efforts.

Cookies may help us:

  • Understand how visitors use the website
  • Improve website functionality
  • Measure page performance
  • Support advertising or remarketing, if used

You can control or disable cookies through your browser settings. Please note that some parts of the site may not function properly if cookies are disabled.

4. How We Share Information

We do not sell your personal information.

We may share your information only when necessary in limited circumstances, such as:

  • With service providers who help us operate the website or business
  • With payment processors, if payment handling is involved
  • With technology vendors for website hosting, analytics, scheduling, or communications
  • When required by law, subpoena, legal process, or government request
  • When necessary to protect our rights, business, customers, or public safety

If a trip requires coordination with third parties related to transportation logistics, we may share only the information necessary to complete the requested service.

5. Data Retention

We retain personal information only as long as needed for legitimate business purposes, including reservations, customer service, recordkeeping, legal compliance, dispute resolution, and enforcement of our agreements.

When information is no longer reasonably needed, we will delete it or securely store it in accordance with applicable laws and business needs.

6. Data Security

We take reasonable administrative, technical, and organizational measures to help protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no website, email transmission, or electronic storage system can be guaranteed to be 100% secure. By using our site, you acknowledge this risk.

7. Third-Party Services and Links

Our website may contain links to third-party websites, platforms, booking tools, social platforms, or external services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before sharing information with them.

8. Children’s Privacy

Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children. If we become aware that personal information from a child has been submitted, we will take reasonable steps to delete it.

9. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to legal or operational obligations
  • Object to or limit certain uses of your data
  • Request information about how your data is used

To make a privacy-related request, contact us using the information below.

10. Do Not Track

Some browsers offer a “Do Not Track” setting. Because there is not yet a consistent industry standard for responding to these signals, our website may not respond to Do Not Track requests.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect business, legal, or website changes. Any updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you can contact:

WNY Black Car
Website: wnyblackcar.com
Email: reservations@wnyblackcar.com
Phone: (716) 331-6708